SERVICES
Our aim is to assist you as a client to achieve your best potential. In order to do that, we will evaluate your current management, as well as your organisational structure, procedures and systems adopted. Once we understand your business the way you do, we will evaluate your strengths and weakness and will be able to provide a further assessment with an action plan.
​
Versa is committed to helping companies to identify opportunities to grow with vision and execution. That's why we have a whole consulting journey before providing recommendations with the best strategic solutions to achieve your goals.
We have five steps starting with an Introductory Meeting, followed by the Business Analysis, Mystery Guest Session, Consulting and the final Follow up.
This year, besides the Management Consultancy Projects, we have also decided to offer a business evaluation the"Mystery Guest Session" where it can be purchased separately. The aim of our Mystery Guest Session is to find out how your business is doing in terms of quality and customer service.
​
Enquire now to learn more about our services.
INTRODUCTORY MEETING
Discovering your business profile.
​
Versa Consulting will get to know you with an introductory meeting where we will be able to talk about what we do and also understand your background, where your business came from, how long you are in the market, your strengths, challenges, and current needs.
BUSINESS ANALYSIS
Assessing your current situation.
​
We will observe your business structure, as well as current procedures and operational systems embraced by your organisation. Where you are now and where you want to be. We will analyse and identify specific gaps, lack of training or any other issue that might be slowing you down. Together, we will develop a SWOT analysis to define the current issues and set strategic solutions to solve them.
MYSTERY GUEST SESSION
Discover how the quality of your service or product is doing in the market.
​
We will provide a unique Mystery Guest Session* where we will spend time at one of your venues, going over all the journey as a regular customer. To ensure your business is providing a high standard quality service, our invisible guest will analyse the quality of the service or product provided and deliver a detailed feedback report from a client/consultant experience.
*The Mystery Guest Session can be purchased separately from the consultancy services.
​
CONSULTING
Designing customised strategic solutions.
​
In this phase, our team will design tailored solutions to meet your company's needs. We expect to be able to work collaboratively with your project lead to make sure the plan is a good fit with realistic objectives and outcomes.
FOLLOW UP
Managing change.
​
We will guide you every step of the way. Assisting you in the implementation, updating and improving elements of the plan as we get feedback from employees and customers, and measuring success using analytics in our follow up sessions.